Disciplinary outcomes register
The NICC publishes decisions about disciplinary matters.
The NICC aims to make fair and transparent decisions under the Act and to maintain public confidence in the NSW casino industry through visible and robust supervision.
Read the NICC delivery report
Read the NICC strategic plan
Casino operator disciplinary decisions
The NICC can take disciplinary action against a casino operator for breaching the casino control laws and regulations. A breach of a casino's internal control measures can also constitute grounds for disciplinary action. The NICC publishes its disciplinary decisions after relevant parties are notified.
Matter |
Findings |
Penalty |
Date casino notified |
Permit intoxication | The Star contravened section 163(1)(a) of the Act, which provides that a casino operator is guilty of an offence if it permits intoxication within a gaming area of a casino. | The NICC imposed a pecuniary penalty of $60,000 on The Star as the Casino’s licensee, pursuant to section 23(1)(b) of the Act. | January 2024 |
Matter |
Findings |
Penalty |
Date casino notified |
Nil |
Casino special employees
Individuals who hold a casino special employee (CSE) licence are required to maintain certain standards in order to continue to hold that licence. The NICC can take disciplinary action against a licensee on a number of grounds, including if they breach their licence conditions, , are convicted of an offence, become bankrupt or provide misleading information to the NICC. It is up to the individual licence holder to inform the NICC about matters that could affect their licence status.
- improperly obtained licence
- conviction for an offence
- contravention of a licence condition
- provision of misleading or false information
- failure to provide required information
- bankruptcy and other debt arrangements
- the licensee is not suitable to hold the licence.
See Part 4, section 59 of the Act .
When assessing the suitability of an individual, the NICC will have regard to:
- integrity
- responsibility
- personal background
- financial stability
- character
- honesty.
Disciplinary actions include:
- censure
- licence suspension
- licence cancellation
- prohibition on holding a licence for a specified period.
Employer |
Matter |
Decision |
Date received by NICC |
Decision date |
The Star | Possession of prohibited drug | Cancellation and prohibition for six months | 18/10/2023 | 8/05/2024 |
The Star | Fraud- using guest card for free parking | Censure | 18/10/2023 | 8/05/2024 |
Crown Sydney | Fraud - falsifying medical certificates | Cancellation and prohibition for one year | 20/09/2023 | 8/05/2024 |
The Star | Fraud - cheating/colluding with patrons on table | Cancellation and prohibition for 10 years | 18/09/2023 | 8/05/2024 |
The Star | Fraud - cheating/colluding with patrons on table | Cancellation and prohibition for 10 years | 20/09/2023 | 8/05/2024 |
The Star | Fraud- using guest card for free parking | Censure | 18/10/2023 | 8/05/2024 |
The Star | Theft - non-gaming items taken from workplace after shift | Censure | 23/10/2023 | 8/05/2024 |
Crown Sydney | Complaint of sexual harassment | Censure | 7/09/2023 | 8/01/2024 |
Crown Sydney | Fraud - falsifying medical certificates | Censure | 7/09/2023 | 8/01/2024 |
The Star | Fraud - using guest card for free parking | Censure | 7/09/2023 | 8/01/2024 |
The Star | Fraud - using guest card for free parking | Censure | 7/09/2023 | 8/01/2024 |
The Star | Fraud - falsifying medical certificates | Cancellation and prohibition for 2 years. | 7/09/2023 | 4/12/2023 |
Crown Sydney | Association with individuals that have criminal links | Cancellation and prohibition for 10 years. | 7/09/2023 | 4/12/2023 |
The Star | Fraud - deletion of negative customer feedback | Cancellation and prohibition for 5 years. | 16/08/2023 | 4/12/2023 |
The Star | Fraud - falsifying patron ratings | Cancellation and prohibition for 10 years. | 16/08/2023 | 4/12/2023 |
More information
The NICC publishes limited information about disciplinary matters. For further information please get in touch.
Members of the public can contact the NICC on Office@nicc.nsw.gov.au.
Journalists and media can contact Lauren.Gumbs@nicc.nsw.gov.au.